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At Eco Glow, we are committed to providing our customers with high-quality, eco-friendly soap products while ensuring a positive shopping experience. Below are our key policies regarding our products, orders, and customer service.
We take pride in the quality of our soaps. Each product is crafted using natural ingredients that are ethically sourced. We ensure that all products meet our high standards for safety and effectiveness.
Orders are processed within 1-3 business days. You will receive a confirmation email once your order has been placed and another when it has been shipped. Please ensure your shipping information is accurate to avoid delays.
If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. We accept returns for unopened and unused products. For any defective items, we will gladly replace them or issue a refund.
We respect your privacy and are committed to protecting your personal information. Any data collected during your visit to our website will be used solely for processing your orders and improving your shopping experience. We do not sell or share your information with third parties.
Our customer service team is here to help! If you have any questions or concerns, please reach out to us via email or through our contact form on the website. We strive to respond to all inquiries within 24 hours.
Thank you for choosing Eco Glow! We appreciate your support and look forward to serving you.